Orders & Returns

Cancellations

You may cancel your order (once accepted by us) up to the point of despatch. If you do cancel within this time, any payments that you have made will be refunded to you in full within 28 days.

For all Returns:  To ensure that the product is safe for transporting, the item MUST be returned in its original packaging. If you do not have the original packing, we will need to send you a returns package.

Returns within 30 days from date of purchase

Products need to be returned 'as new' in a re-saleable condition with the original packaging and accessories. The cost of the item will be refunded however shipping may not be refunded. Please allow up to 28 days for a refund.

Returns after 30 days from date of purchase

To return an item for repair or replacement after 30 days from date of purchase please contact us to arrange a warranty repair.

Please request a return via the contact page